Rating 10 out of 10

Recommends: Yes

Pros: -

Cons: -

I use a dedicated plan for years and never had a single problem with my dedicated server. Their support is great..

by Brockerhoff on Jul 1 2006

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Rating 10 out of 10

Recommends: Yes

Pros: excellent support; perfect for personal sites

Cons: none found so far.

I host a personal site (not a commercial) with hostgator. I decided to move there after a long research and I'm the kind of guy that prefer to pay some cents more and not get a huge bandwidth / disk space for $1.99 on an unknown host. I'm very happy with them and now I'm planning to move to a dedicated hosting plan there.

by Ron on May 12 2007

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Rating 10 out of 10

Recommends: Yes

Pros: support, CPanel and no downtime

Cons: not so cheap like others

I saw a lot of good reviews around there about Hostgator and I dediced to be carefull while beleaving on these good points regarding them as their TOS was very unreal for me at that time. But I decided to move to them and after a year I'm a totally happy customer. Previous I was with 1&1 and they screwed my life demanding me to pay bills that I'm not responsible for. Hostgator has a very good support, is not just a robot sending you templated messages, but every time is someone that really cares with you - but this is not cheap, Hostgator is a bit expensive. They uses CPanel (that I really love) and their uptime is perfect. If you demand a good hosting company

by Daysonic on Mar 8 2007

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Rating 9 out of 10

Recommends: Yes

Pros: no downtimes

Cons: no cheap vps plan

I got an 1 cent first month coupon code and decided to try Hostgator shared hosting plan. They are wonderfull, I stayed there for about 18 months and just moved out due I needed an cheap VPS.

by Floris on Aug 24 2007

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Rating 9 out of 10

Recommends: Yes

Pros: Fast, reliable, great support and a huge amount of options.

Cons: PHP upload size max

I think all of those review here about Host Gator being bad are fake. Seriously, I have had many advanced problems, like using private name servers, MySQL import problems, memory allocations problems and more, and Host Gator always responds back with a solution or what I need to do within an hour or two at the most. The only complaint I have is the PHP upload size max they impose, but it is understandable. So at least give Host Gator a chance!

by Michael on Mar 24 2008

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Rating 8 out of 10

Recommends: Yes

Pros: stable and roboust

Cons: is not so cheap

I have HostGator' semi-dedicated plan running about 25 websites there. Most of the sites I host there are news forums and HostGator is perfect for that. I already had some problems like any other host but they are very good in what they do.

by DaveD on Feb 26 2007

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Rating 7 out of 10

Recommends: Yes

Pros: stable

Cons: support do not answer all questions

I monitor my sites and is wonderful to see that my site went down only 2 times on an entire year!!! Support still needs some improvement as they do not answer all of your questions (they reply all emails but do not answer all your questions). - but the chat support is pretty good. So far I recommend hostgator.

by Sue Vista on Oct 28 2006

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Rating 5 out of 10

Recommends: No

Pros: 24hr toll free support

Cons: too many downtimes

I have a vBulletin forum and have hosted with Hostgator for the last 6 months. But recently my site went down 5 times in 60 days of approximately 45 minutes each. Every time I reached support they told me that it was a DNS issue (not their responsibility) or it was a problem that would not persist - very disappointing. Now after meeting with IX webhosting guys, I decided to move to them and they have absolutely no downtimes with IX web (I have my own monitoring system that runs every minute to check it). Go to hostgator only if you think that reliability is not important.

by Mindster on Jun 25 2007

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Rating 4 out of 10

Recommends: No

Pros: no downtimes

Cons: support lacks and hard time during setup

I decided to quit my old hosting and join Hostgator and so I just had problems. I had so many problems during setup that I lost a entire month working to make my site work there. They have a good support? NO They have a really working instant message report as they claim? NO They have a really working phone support? NO These that provide the support above are just dummies. My last problem is that my email system is completely unreliable: people send email to me and the email do not reaches my inbox. Now every time that I contact support, they just tell me that my email is working properly... at least for them.

by Ted Designer on Mar 18 2007

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Rating 4 out of 10

Recommends: No

Pros: -

Cons: -

I hate when my hosting company (i.e. Hostgator) decided to do obscure upgrades/hosting and my php scripts stop working. I have a 20000 Unique visitors a day site and I don't know what they changed here that my site are now completely broke. And their support really sucks. They do not move a finger to help you - they take very long to reply and you always get an automated response.

by Jay Thompson on Aug 19 2007

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Rating 3 out of 10

Recommends: No

Pros: large bandwidth and disk quota

Cons: their support sucks and your site will be completely unstable their.

I'm hosting a compare shopping price site and I only have problems with hostgator: My site always goes down (errors) and take hours to go back. Last times it went down the support used to reply me telling that I changed mod rewrite and it was pointing to a non existent page. But I never changed my .htaccess . how is that possible? They tell that their support are great but they take hours and days to reply to solve problems about your site that are completely unstable - they are completely bogus provider.

by Dave Henshaw on Feb 14 2007

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Rating 2 out of 10

Recommends: No

Pros: has a lot of scripts

Cons: no support

I hosted a few sites last year with Hostgator and I have been forced to move out due their terrible support ~ this is my 2 centz.

by WilsonK on Jul 15 2007

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Rating 2 out of 10

Recommends: No

Pros: -

Cons: -

I recently moved from Voxextreme to hostgator due I had downtimes problem, not I understood what someone told me: They are both terrible. Hostgator has a nice support and interface but what this will help you if you have too much downtimes. You get nothing.

by Jeffrey on Oct 4 2007

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Rating 1 out of 10

Recommends: No

Pros: none

Cons: They kicks you out.

After some months suffering with hostgator I'm moving out, I am thinking about switching to hostmonster or bluehost. If you guys reccommend any of those, please contact me.

by Scoota on Sep 12 2006

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Rating 1 out of 10

Recommends: No

Pros: what?

Cons: My site are out for days!!!!

I've saw some nice reviews about Hostgator, they also have a beauty and nice designed front page - so I decided to move there using an 1c (cent) coupon code. The setup? It took about 2 weeks and customer support looks great and are very kind with you all the time but it Sucks!!! They never helped me. Recently I had a small problem with my PHP site and they decided to move my entire site to a completely new server. The result: My site went down due to this new site has a completely different webserver and PHP versions. I asked they to move back to the previous site and so they told me that they would charge me for that (not for moving the site back, but for installing scripts ) - now my site is down and they do not help me!!! stay alway from hostgator or you will find out that all these positives reviews around there are fake like them!!!

by JakeJC on Jul 1 2007

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Rating 1 out of 10

Recommends: No

Pros: they at least reply you

Cons: support looks a drunk guy in front of a computer

My site went down again and after hours waiting for the support guys to decide to answer me - I found the reason: "NO SERVER DISK SPACE" I figured out this after being able to read their php.log using my own method (they do not provide you the php.log as it is shared) - fired an email and the support guy told me that the error was on my end (was my computer the responsible for my site being down for 3 days??) and after I replied the ticked the some guy looks that don't know what we were chatting about. This is what happening when you put the best guys on pre-sales and leave the stupids to provide support.

by Jeremy on May 11 2007

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