Easy CGI User Review

Rating 6 out of 10

Recommends: Yes

Pros: Nice feature, Nice Support

Cons: Too many downtimes recently

I'm a EASYCGI customer for the last 3 years, but I don't know why this year (2007) they began to experience frequently and long period downtimes. this is the last message I received trying to explain the downtime: "At approximately 3:20pm EST yesterday (10/17/2007), we experienced an internal network hardware malfunction. While EasyCGI is fully redundant, this malfunction caused routing problems that resulted in temporary downtime for certain pieces of our network. Because of this downtime you will have experienced slow response times or random inability to utilize services provided by EasyCGI. EasyCGI was immediately aware of this issue and was working to restore services. Service for most customers was completely restored by 4:00pm EST, while a small portion of customers experienced problems through the evening. These later issues involved large DNS servers (Yahoo, AOL, Verizon) and their periodic inability to resolve domains on our network. We worked directly with CISCO to identify and resolve this issue as soon as possible. All network connectivity was fully restored by 12:30am EST on 10/18/2007. We sincerely apologize for any inconvenience this has caused you and appreciate your patience." -- Hope that they manage to sove these issues as I like their hosting service (I still recommend EASYCGI but it looks like EASYCGI is sinking... this is very sad

by Elder Maru on Oct 29 2007

See All Easy CGI User Reviews