PowWeb Review - Don't support SSH

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PowWeb User Review

Don't support SSH

Rating 6 out of 10

Recommends: No

Pros: cheap

Cons: low-budget outsource support, no SSH

Chat log with support Thank you for contacting support. Please be prepared to answer your Security Question when we begin chatting. To enhance our security protocols, we'll need you to provide the answer to your Security Question at the beginning of our conversation. If you have not yet set your Security Question and Answer, please log into your account now to set it up. Thank you. Please hold for the next available operator to respond. Chat InformationYou are now chatting with 'Harriet Anderson' alexander: hi Harriet Anderson: Hi Alexander. My name is Harriet, how are you today? alexander: I'm looking for hosting which supports SSH. This site http://hostmodo.com/ssh?sid=S-127902-F57 claimed your hosting suports this alexander: If so, I want to purchase hosting Harriet Anderson: We don't support for SSH on our servers. alexander: So, the site lies Harriet Anderson: Can you please provide me with the exact URL of the Web site through which you have accessed our Chat Support? alexander: http://www.powweb.com/?AID=5837984&PID=2362039&SID=S-127902-F57 Harriet Anderson: Okay. Harriet Anderson: We do support to connect to the FTP server via FTP client. alexander: I want to access the server with Putty to configure softlinks. If you support any other way to do this, it still OK alexander: As I know, FTP will not help here Harriet Anderson: You can connect to the FTP server via command line. Harriet Anderson: We don't have any other way to connect to the FTP server. alexander: I'm talking about SSH, not FTP. Do you know the difference? Harriet Anderson: Yes, I know. Harriet Anderson: Unfortunately, we don't support for SSH. alexander: Do you have any other solution to configure softlinks? Harriet Anderson: May I place you on hold for 2 or 3 minutes, while I check this for you? alexander: yes

by Alexander on May 19 2009