Dotster User Review
Great Prices - Worse than bad support
Rating 2 out of 10
Recommends: No
Pros: Good prices
Cons: If you should ever have a question - don't bother asking
I get better support answers from crazy homeless people than I get from Dotster. As long as every goes along smoothly, they have been fine. But I have had three different questions/problems with them and each time it took me hours/days to try and get them resolved. Their support system seems to focused on wearing you down so wou will just stop asking.
They never solved any of my issues but they did suceed in wasting hours of my time going back and forth with them. They make the cable company seem nice and helpful in comparison.
For every dollar I saved hosting with them and would gladly give back and take back all the frustration and wasted time. Go with Hurricane Electric, good prices and they have solved every issue I have every raised and usually within 2 hours, even in the wee hours.
by Tony on Jul 6 2008
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