IX Web Hosting Review - Price is Good, Service is Bad

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IX Web Hosting User Review

Price is Good, Service is Bad

Rating 2 out of 10

Recommends: No

Pros: Price, Individual IP Addresses, Storage

Cons: Shared E-mail Server, Foreign Non EnglishTech Support, Constant Downtime

I have been with IX Webhosting for a few years. Most of that time they were not that bad and there were just occasional server outages. Now that they moved their servers to Ohio, the service is horrible. The servers are down most of the time and E-mail delays and lost E-mail are common daily. The online chat tech support is from the Ukrain and their is a heavy English barrier. They give you canned messages about every problem and they like to use the word "it" to describe every problem. Expect replys like "The Administrators are aware of it and are working the best they can to solve it". The problem is they can never tell you what "it" really is. The term you get what you pay for really applys to this Webhost Provider. They are ok for a hobby site, but don't use them for your business.

by Steve on Apr 14 2008