IX Web Hosting User Review

Rating 5 out of 10

Recommends: No

Pros: price, on-line support

Cons: has slowed to a crawl with transfer to new server bank

I had good experience with IX up until about 3 months ago when they clearly were mismanaging their servers and not providing enough buffer for basic work on my sites. They suggested I transfer to a "brand new server bank" and now server speed has slowed to a crawl. They denied the problem for months and have only recently begun to acknowledge a problem. But rather than proactively communicate the problem to customers, they begrudgingly admit it only when I call the help line!! I don't trust these guys!!!

by Peter Cutter on Mar 1 2008

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